Terms of Service

Updated [29/01/2026]

These Terms of Service (Terms) apply to SkillsVR Service (Service). The Service consists of the SkillsVR Enterprise Cloud Solution, SkillsVR Headset Applications, SkillsVR Content Creation Kit (CCK), MDM Launcher, SkillsVR Provisioning App, SkillsVR mobile App, EVA ( Education Virtual Assistant) and Facilitator Application and/or other services supplied by JBA Group Inc. (we/us/our) (the Company) under the trading name SkillsVR. These terms should be read in conjunction with any Agreement, proposal, quote, contract, Work Schedule (each an “Agreement”) and/or our Privacy Policy prepared by JBA.
By accessing the Service the User ( an individual who is authorised to use our service or a single corporate or a business entity) agrees to comply with these Terms, use the Services for lawful purposes only, comply with all applicable laws and regulations and acknowledges that any misuse, misconfiguration, or unauthorized sharing may result in immediate suspension or termination without refund. If you do not agree to these terms, we advise the User to stop using our services immediately and delete all copies of results or data produced when using the service and contact us. Users also acknowledge that any content uploaded or generated may be reviewed for compliance and safety by SkillsVR, at our discretion.

Your rights to use

The User has permission to access and use the service provided the user complies with these Terms. If the User violates these Terms, we reserve the right to revoke the User's access to the Service, and the User may be held liable for any damages, including lost revenue, resulting from such violations.

Access to Software

Users' access to the Service is for their personnel use or internal business purposes in the organization that the User represents only. The User must not share this access with any other person or organization. The User can send invites to other members of their Organization using the Web portal. Any violation of this provision may result in liability for all damages incurred by SkillsVR, including lost revenue or misuse of Service.

No interruption

The User agrees not to interrupt or attempt to interrupt the operation of the Service in any way.
The User shall not remove or obscure any proprietary, copyright, trademark, design right, trade secret, or any other proprietary rights legends from the system or documentation. Users must not reverse engineer, decompile, modify, or attempt to gain unauthorized access to any part of the Service, including the Enterprise solution, Mobile Apps, EVA, or CCK. Any misuse may result in suspension, termination, or liability for damages.

User Content Obligations

Users are solely responsible for any content they create, upload, or modify using the Service, including CCK or EVA modules. Users must ensure that content is lawful, safe, and does not contain any malicious, harmful, offensive, or inappropriate material. SkillsVR may review, remove, or restrict access to content that violates these Terms, without liability. Users agree to indemnify SkillsVR against any claims, losses, or damages arising from such content, including legal fees.

Copyright

We own the copyright for all content on any of our services, excluding the bespoke content specifically created and uploaded by the User using CCK, EVA or WebXR sourced outside of the SkillsVR ecosystem.
By using the Service, Users grant SkillsVR a worldwide, royalty-free, non-exclusive license to store, transmit, display, and use User-generated content solely for Service operation, analytics, and training purposes. Users acknowledge that AI-generated outputs are for guidance only and that SkillsVR is not responsible for decisions made based on such outputs.
The material provided on the Services is protected by law, including, but not limited to, the New Zealand Copyright Act 1994, the United States Copyright Law, and international treaties.

Reproducing material

The User may access, view and print the content on the service, provided that the User only uses that content for internal business purposes in the organization that they represent.
Users are allowed to reproduce the content they create using the CCK for their internal business purposes within the organization they represent, and the content cannot be sold or distributed for commercial purposes.
Any other reproduction (including by electronic means) of Service or any of our other publications, in whole or in part, modify, copy, distribute, publish, sell, license, are forbidden without our prior written consent.

Third Party Content

We acknowledge and endorse the utilization of WebXR for enterprise purposes. However, it is expressly stated that we shall not be held liable for any externally created content, including its ownership or the learning records derived from said content, outside the purview of the CCK. Users agree that we cannot verify, and is not responsible for, the legality, accuracy, or appropriateness of third-party content. Users indemnify SkillsVR against any claims arising from use of third-party content.
The User must ensure that the content they create or source does not infringe upon any copyright, intellectual property rights, or violate any applicable laws and regulations. The client bears full responsibility for any legal consequences resulting from the use of unauthorized or unlawful materials in their content.
The User is solely responsible for the accuracy and appropriateness of the content they create using the CCK interface. They must ensure that the content is relevant to their training purposes and does not contain any offensive, harmful, or inappropriate material.
In cases of misuse, copyright infringement, or violation of these terms and conditions, we may take appropriate actions, including but not limited to, suspending or terminating access to the CCK and related services.

Errors and updates

We reserve the right to add or remove material, correct errors, modify, and add enhancements to the system. SkillsVR may modify, suspend, or discontinue any part of the Service at any time without notice or liability. Upgrades or new modules may be added at SkillsVR’s discretion, and continued use of the Service constitutes acceptance of such changes.If the User finds any errors in any part of the Service, please let us know about them by filling out the form on our Contact-Us page.

Upgrades

We may develop new modules that provide additional functionality or services not included in the Services to which the User is subscribed. In order to use such services, the User may, at its discretion, acquire an upgraded subscription.

Links to other sites

We may develop new modules that provide additional functionality or services not included in the Services to which the User is subscribed. In order to use such services, the User may, at its discretion, acquire an upgraded subscription.

Our liability is limited

We will use our best efforts to keep the Service free from viruses and errors. However, SkillsVR’s liability to the User is strictly limited to the maximum extent permitted by law. SkillsVR disclaims all indirect, incidental, consequential, or special damages, including lost profits or business interruption. SkillsVR makes no guarantee regarding accuracy, reliability, or results obtained from the Service, including AI-generated recommendations. Any claim requires concrete evidence acceptable to SkillsVR and is subject to establishing negligence or breach at SkillsVR. Submission of a claim does not allow withholding payment of any amount due.

Arbitration

Any legal controversy or claim arising out of or relating to this Agreement and/or our Service, excluding legal action taken by us to collect or recover damages for or obtain any injunction relating to website operations, intellectual property, and our Service, will be resolved solely through binding arbitration in accordance with the American Arbitration Association's commercial arbitration rules. Any such dispute or claim will be arbitrated on its own merits and will not be merged in any arbitration with any other party's claim or dispute.

Indemnity

If the User breaches these Terms or any law or the rights of a third party, the User will be responsible for the loss we suffer as a result. Users agree to indemnify, defend, and hold harmless SkillsVR, its affiliates, officers, employees, and contractors from any claims, damages, costs, or expenses arising from or related to User content, misuse, or unauthorized access, including reasonable legal fees.

No waiver

If we do not exercise or enforce any right available to us under these Terms, it does not in any way constitute a waiver of those rights.

Severability

If any provision of these Terms becomes or is held to be invalid, unenforceable or illegal for any reason, that provision shall be severed from the remaining terms and conditions, which shall continue in full force and effect.

Privacy and security

For information about how we use and store your personal information, please read our privacy policy. Users acknowledge that EVA-generated analytics and AI outputs are for guidance only, and SkillsVR is not liable for decisions made based on them. User data may be processed for learning analytics, AI improvement, and Service optimization.

Complaints and Contacting Us

If the User has any complaints or questions about the Service, please contact us at contact@skillsvr.com.

Changes to Terms of Service

We may, at our discretion, add, delete, or modify any or all Terms of Service at any time, with or without prior notice. We encourage you to regularly review this page of the Services to stay informed about any updates or changes. By continuing to use our Service, you agree to be bound by the Terms applicable at that time.

Jurisdiction

All matters arising out of or related to this Agreement are governed by and construed in accordance with the laws of New Zealand for our Oceania clients and the laws of the state of California for our US-based clients. In addition, you agree to submit to the personal jurisdiction and venue of such courts.
Any cause of action brought against us in relation to our Website or Service must be filed within one (1) year of the date the cause of action began, otherwise it will be permanently waived.

Price changes

We reserve the right to change the prices for our products and services at any time, including for subscription renewals, without prior notice.

Confidentiality

The User must keep login details and information about their account confidential. The User accepts responsibility for all activities that occur under their account. The User agrees to notify us promptly if the User:
- Suspect unauthorized use of their account
- Know or suspect loss or disclosure of their account credentials or breach of security.

Payment and billing

- We will send the User an invoice in line with the terms of their contract. This may be monthly, quarterly or other. All charges, unless otherwise stated, exclude value\sales\use or any such taxes.

- The User must pay the bill on time and in accordance with any instructions on the bill. If the User fails to do so, we may charge a late payment fee and any expenses incurred in collecting overdue amounts.

- If the User has an outstanding debt with us, we have the right to transfer that debt to another party, who will then have the right to collect that debt from the User.

Restriction or cancellation of services

Without prior notice, we may, in our sole discretion, restrict, suspend, or terminate the User's services if:
in violation of these Terms;

- use our services or behave in a way that we reasonably consider to be abusive, offensive, excessive, unreasonable, inappropriate, illegal, unauthorized or fraudulent, or in any way that infringes anyone’s legal rights (such as copyright) or is likely to damage or negatively impact the operation of our services;
- for commercial reasons, we can't provide the service;
- fail to pay your bill on time;

If the User's paid subscription term expires or otherwise lapses (whether due to no payment, rejected payment method, or other reasons); their account and user access may be suspended or not accessible without further warning or notice.

Termination of service

A minimum of one month's (30 days) notice shall be issued if the User intends to terminate the service before the expiry of the term; an early termination fee may apply. If the user terminates their annual subscription, such termination will be effective at the end of any previously paid subscription terms. Data may be archived or deleted at SkillsVR’s discretion.

Cancelling your account

When a User terminates their paid subscription to the SkillsVR Enterprise solution, there is a one-month (30-day) notice period. All users will still have access to the subscription during the notice period. Throughout this time, we will continue charging for access to the User.

- A paid subscription can only be cancelled by the organisation's admin.
- Your data, login, or accounts are not deleted when an admin cancels a subscription. Instead, your data is archived for one month, at which time the subscription may be reactivated.
- If the User is still within the cancellation notice period, the organization's admin has the right to revoke the request.
- If you are an admin of multiple organisations, cancelling one will not have an impact on the others.
- The User must pay the overdue sum before cancelling the account if the User is suspended for not paying or there is an outstanding balance.
- After cancelling their subscription, a User can request that their data be exported if they still require access to it. This will be offered at an additional cost.


contact@skillsvr.com
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