Bring clarity, capability, and
consistency to your workforce.
General
Yes! We provide both in-person and virtual onboarding training for all new customers on how to use the Headset, as well as our Enterprise solutions. This is a process that begins right from when you first get in touch with us.
Yes! Our technical support team is available to help and answer your questions, or with anything else you need. We also provide onboarding manuals and technical manuals for easy troubleshooting via both our website and upon request with our team directly.
Please visit our Pricing page to learn more about our pricing models or contact us to get a detailed quote.
Our Enterprise Platform supports all VR headsets, so this cost will depend on your preferred VR device brand and system, and your specific needs for what you want to achieve with SkillsVR. We offer both outright purchase and lease solutions. Please contact us to discuss further.
Hardware
This can be done via the main Settings or Quick Settings options in the main menu of the headset, look out for the WI-FI symbol.
It requires approximately 2.5 hours to fully charge the VR headset for a full session.
Yes, the VR headset supports: English, Japanese, Simplified Chinese, Traditional Chinese, German, Spanish, Portuguese, Korean, Italian, Russian, and French. If you’re wanting or needing to adjust the language for the device, just head to Settings > Language in the device, then select from the dropdown menu.
No, we do not recommend using the VR headset outdoors as direct sunlight can damage the lenses. To protect the lenses, always cover and store the headset safely when not in use.
Yes, you can. Place the headset on like goggles and remove the headset carefully by loosening the straps. However, please note that bi-focal lenses do not work with VR headsets. If you’re having any difficulties, please consult your training leader or SkillsVR for assistance.
Virtual Reality Training
We typically advise 30 minutes in the headset and then to break for 10-15 minutes between sessions. However, you must continue to check in on the learners and ensure that they are comfortable and engaged. Also, make sure that regular breaks in between learning modules are applied.
You should designate a room with sufficient space (minimum of 2x2m with recommended space being 3x3m per person), this will ensure both user safety and an immersive experience without any restrictions.
Keep the VR equipment plugged into the power source and connected to reliable, secure Wi-Fi (or mobile hotspot) while in the room. It is important to use an anti-bacterial wipe on the headset after each learner and power down the headset after a day of usage, as this prevents overheating.
If a learner experiences discomfort, nausea, or any sort of disorientation while using the VR headset, have the learner take off the headset immediately. Find fresh air, sit down, drink some water, or splash your face to feel better.
It isn’t frequent, but it can happen, especially for first-time users who aren’t used to the VR experience. However, SkillsVR training modules are created to minimize, if not eliminate, interactions within the VR environment that may cause motion sickness.
The Enterprise Platform
Every significant interaction within the VR training module is mapped to a learning outcome’s performance criteria via the learning record. You can measure competency gained via VR training on an individual or organizational level via the reporting system on SkillsVR Enterprise.
Each SkillsVR training module tackles three to four primary learning outcomes, which are set in stone early in the learning design process via the learning record. These primary learning outcomes are directly addressed in the VR experience, while secondary outcomes are woven into the experience as efficiently as possible.
Yes, this can be achieved via API Integration. Please contact us directly to set this up.
Please get in touch with us to speak to one of our sales team members. As this varies for each request, they will arrange a consultation with you to uncover the best solution for your needs and provide an obligation-free quote.
SkillsVR module development takes 1 to 3 months, depending on the training content and the amount of CG required.
There is no associated cost with uploading training content to the Enterprise platform.
