Marketplace
Coaching Conversations
COACHING CONVERSATIONS
VR Training Experience by SkillsVR
coaching conversations

Training Overview

The SkillsVR coaching conversations module is a conversation-based and fully immersive VR training experience. Throughout the module, the learner plays the role of a contact center manager, receiving coaching and feedback from a virtual coach. The learner will engage in preparation activities, conversation, and review by interacting with multiple choice questions, sorting questions, and verbal and visual knowledge checks.
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Immersive Learning Highlights

KNOW

How their decisions and word choice impacted the conversation outcome.

DO

Interact with virtual employees, demonstrating ideal or non-ideal behaviors in a safe environment.

BELIEVE

Realistic, immersive roleplay increases the learner's confidence and improves coaching conversation outcomes.

Immersive Learning

Bring clarity, capability, and 
consistency to your workforce.
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