Frequently Asked Questions

General

SkillsVR scenario development takes 3 to 6 months, depending on the amount of training content we have available.

Yes, we provide in-person onboarding training for all new customers on how to use every component of the SkillsVR Ecosystem.

Yes. Our technical support team is available to help and answer your questions. We also provide onboarding manuals and technical manuals for easy troubleshooting.

Yes, this can be achieved via API Integration. Please contact us directly to set this up.

Yes, via the Facilitator, which allows for both third-person and first-person view of the learner’s VR session.

Every significant interaction within the VR Training Scenario is mapped to a learning outcome’s performance criteria via the Observation Record. You can measure competency gained via VR training on an individual or organizational level via the reporting system on the SkillsVR LMS Hub.

Each SkillsVR Training Scenario tackles three to four primary learning outcomes, which are set in stone early in the learning design process via the Observation Record. These primary learning outcomes are directly addressed in the VR experience, while secondary outcomes are woven into the experience as efficiently as possible.

SkillsVR Training Scenarios are created to minimize, if not eliminate, interactions within the VR environment that may cause motion sickness.

Cost

SkillsVR operates as a SaaS model, so you only pay for the number of sessions you use within your chosen Pricing Plan. We’re currently updating our pricing plans. Please check back here at a later date or get in touch with our team directly to get pricing tailored to your organization’s needs.

Purchasing your own untethered VR headset costs anywhere from 299 to 899 USD. Leasing to own costs 150 USD + GST per month over 5 months, or 200 NZD + GST per month over 5 months.

No, there is no associated cost with downloading/installing a SkillsVR Training Scenario. When you use the newly installed module, you will be charged per session or in accordance with your pricing plan.

Please contact us to speak to one of our Sales team members. They will arrange a consultation with you to uncover the best solution for your needs and provide an obligation-free quote.

Troubleshooting Tips

Check that both devices are connected to the internet.

Check that you’re using the correct session codes.

Check that controller batteries have enough power.

Connect to a strong Wi-Fi connection with a minimum 2MB upload and 2MB download speed.

Check that your organization’s Wi-Fi firewall is not blocking headset access.

Restart the Facilitator and/or the VR Training Scenario.

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